“What happens if I do not complete the survey before 28.2.2017?”
The survey is closed on the 28.2.2017. That is the deadline.
You will not be able to make payments after the survey is closed. If you need to make payments after the survey closes, additional charges may apply.
After the survey has closed, we will send you a notification 48 hours before we lock down your shipping address, export it from the system, and proceed to making shipping arrangements. You can make changes to your shipping address before that on your own, on your BackerKit account.
Where can I see the details of the V computer?
You can find the information about the V right here.
Where can I find the original, record-breaking Indiegogo campaign for the V?
You can find the campaign here: V hits Indiegogo!
Current Estimated Shipping Date: February 2017
There were two batches sold during the Indiegogo campaign: First batch, known also as Indiegogo batch, was sold out quickly (less than 3 hours) and all those units were paid in full. Second batch took down-payments during Indiegogo, so people were able to lock the great deals offered at Indiegogo through "Limited Bird" perks. For the first batch, the estimated shipping is February/March 2017. For the second batch, the estimated shipping is April/May 2017. Changes to these estimates, and the confirmed dates will be notified ASAP by Eve!
Last Updated At: 01/25/17What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.